Highfield International Accredited and Quality E-learning courses at an affordable rate.
This online spectator safety course provides learners with the knowledge to go on to achieve the level 2 award in understanding stewarding at spectator events qualification and safely work at spectator events.
This innovative, multi-device e-learning course provides learners with the knowledge they need to go on to achieve a level 2 understanding stewarding at spectator events qualification in a fun and interactive way. Learners successfully completing this course and its subsequent assessment will achieve the knowledge components of the Highfield Level 2 NVQ Certificate in Spectator Safety (RQF).
Please note, this e-learning course does not provide a qualification. Learners need to take training and assessment through an appropriate approved training provider to gain a qualification.
Why choose a Highfield course?
Highfield e-learning makes the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage. What makes us different is that our e-learning uses:
- interactive exercises/gaming
- media-rich content
- interactive 3D scenarios
- content provided by market leading experts
- relevant photography and illustrations
- multi-generational content and style
- and much more
What does it cover?
The content of this course perfectly matches the knowledge components of the Highfield Level 2 NVQ Certificate in Spectator Safety and the Highfield Level 2 Award in Understanding Stewarding at Spectator Events (RQF). The topics covered include:
- prepare for spectator events
- control the entry, exit and movement of people at spectator events
- monitor spectators and deal with crowd problems
- deal with accidents and emergencies
- managing conflict
- supporting the work of the team and organisation
An online course packed with interactive content, the Understanding Stewarding at Spectator Events e-learning underpins the knowledge of the level 2 award in understanding stewarding at spectator events qualification.
From football matches to festivals, concerts to car races, there are thousands of spectator events every year that require stewards. Stewards are responsible for ensuring the safety of spectators and ensuring that an event runs smoothly.
The course
The content of this course perfectly matches the knowledge components syllabus of the Highfield Level 2 Award in Understanding Stewarding at Spectator Events (RQF).
The course may also be used to underpin the knowledge required of the level 2 NVQ certificate in spectator safety qualification.
Please note, this e-learning course does not provide a qualification. Learners need to take training and assessment through an appropriate approved training provider to gain a qualification.
Areas covered
- Prepare for spectator events
- Control the entry, exit and movement of people at spectator events
- Monitoring spectators and dealing with crowd problems
- Dealing with accidents and emergencies
Who is it aimed at?
The course is useful for anyone looking to work as a steward at spectator events. It may be particularly useful for learners looking to gain a recognised level 2 qualification in spectator safety.
Prerequisites
No prior knowledge needed
Typical Duration
6 – 7 hours
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Packed with engaging and interactive content this online customer service training will equip anyone working in a customer-facing role with the knowledge to deliver excellent customer care.
Good customer service is good for business.
Studies show that by 2020 the biggest differentiator for customers’ purchases will not be based on product or price but will be driven by service and experience.
Ensure customer service in your business hits the right note with an online training course from Highfield e-learning.
The course
Whether the Highfield Level 2 Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation.
From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks.
Areas covered
- Customer service principles
- Customers’ needs and expectations
- Behaviour and interpersonal skills
- Responding to problems or complaints
Who is it aimed at?
The course is useful for staff, managers and apprentices working within any business. It may be useful for any learner looking to gain a recognised level 2 qualification in customer service.
Prerequisites
No prior knowledge needed
Typical Duration
1 – 2 hours
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Good customer service is good for business.
Understand and mitigate against the risk of fire in the workplace with this interactive online training course that can be completed in just 2 to 3 hours. It is ideal training for fire marshals.
Most fires can be prevented. Everybody within the workplace has responsibility for fire safety. The key to avoiding fire within your business is understanding factors and behaviours within your business and carrying out a thorough assessment to minimise risk.
This course will equip learners with the knowledge and skills to avoid the risk of fire in your business.
The Course
This course offers a comprehensive guide to best practice when it comes to fire safety. Ideal for managers, supervisors, team leaders, fire marshals and staff working in any area where there is a potential risk of fire.
The course is also ideal for employee inductions, as refresher training for existing staff or for those looking to go on to achieve a recognised level 2 fire safety qualification.
Areas Covered
- Introduction to fire safety
- The characteristics of fire
- Fire safety legislation
- Assessing and managing risk
Who Is It Aimed At?
This course is particularly useful for managers, supervisors and fire marshals and all staff working in any area of the business where there is the potential risk of fire. It is also ideal for anyone taking a level 2 fire safety qualification.
The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
2 – 3 hours.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Accreditation
This e-learning course is a Highfield Qualifications accredited programme.
This e-learning course is CPD accredited. Completion of this course after 18 October 2019 entitles the learner to 3 CPD points. More information can be found at https://cpduk.co.uk/explainWe make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.
Why Choose Highfield E-learning?
Key elements of our e-learning courses are:
- interactive exercises/gaming
- media-rich content
- interactive 3D scenarios
- content provided by market leading experts
- relevant photography and illustrations
- multi-generational content and style
Written by experienced first-aid trainers this interactive online first-aid training course can be used to reinforce competency, refresher training or as part of a blended-learning approach for the one-day emergency first aid at work qualification and can be completed in 2 hours.
It is estimated that over 600,000 of us will suffer a non-fatal accident at work every year. The competent and timely administration of first aid can make a huge difference for both the injured employee and the business.
The course
Highfield’s Emergency First Aid e-learning course gives learners the opportunity to undertake online first-aid training and still go on to achieve the level 3 award in emergency first aid (RQF).
The course can replace 2 hours of the 1-day emergency first aid at work (RQF) course or emergency first aid at work at SCQF level 6 course that are run through recognised Highfield Qualifications centres. This e-learning also covers other practical areas of the course, such as CPR, so is great for reinforcing competency and refresher training.
Areas covered
- Understanding the role and responsibilities of a first-aider
- Assessing an incident
- Managing an unresponsive casualty
- Recognising and assisting a choke casualty
- Managing a casualty – external bleeding and shock
- Managing a casualty – minor injury
Who is it aimed at?
The course is ideal for any employee or manager who wishes to become an emergency first-aider in the workplace.
Prerequisites
No prior knowledge needed
Typical Duration
2 hours
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Written by experienced first-aid trainers this online first aid at work course is flexible, accessible and can be completed in 4 to 5 hours. It can be used as part of a blended-learning approach and can replace 1 day of the 3 day first aid at work qualification.
The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work.
The course
Highfield’s First Aid at Work e-learning course gives learners the opportunity to undertake online first-aid training and go on to achieve the level 3 award in first aid at work (RQF) or first aid at work at SCQF level 6.
This e-learning course can replace 1 day of the 3-day first aid at work (RQF) course or first aid at work at SCQF level 6 course that are run through recognised Highfield Qualifications centres. This e-learning also covers other practical areas of the course, such as CPR, so is great for reinforcing competency and refresher training.
Areas covered
- Understanding the role and responsibilities of a first-aider
- Assessing an incident
- Managing an unresponsive casualty
- Recognising and assisting a choking casualty
- Managing a casualty – external bleeding and shock
- Managing a casualty – minor injury
- Conducting a secondary survey
- Administering first aid to a casualty with injuries to their bones
- Administering first aid to a casualty with head and spinal injuries
- Administering first aid to a casualty with suspected chest injuries
- Administering first aid to a casualty with burns or eye injuries
- Administering first aid to a casualty with sudden poisoning or anaphylaxis
- Administering first aid to a casualty with a major illness
Who is it aimed at?
The course is ideal for any employee or manager who wishes to become a first-aider in the workplace.
Prerequisites
No prior knowledge needed
Typical Duration
4 – 5 hours
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
A first-aider must have an appropriate first-aid qualification and the qualification must be appropriate to the ages of the children in their care.
What is paediatric first aid?
A first-aider must have an appropriate first-aid qualification and the qualification must be appropriate to the ages of the children in their care. Our paediatric first aid e-learning course gives learners the opportunity to undertake online paediatric first-aid training which forms part of the requirements needed for learners to go onto achieve the Highfield Level 3 Award in Paediatric First Aid (RQF).
The course
The e-learning can form part of blended learning if at least 6 hours of the training is face to face; a minimum of 12 hours of learning is provided to learners (when combined with time spent face to face) and; learners’ skills and knowledge is assessed in full during the face-to-face part of the course, in accordance with the qualification specification.
Areas covered
- Roles and responsibilities of a paediatric first-aider
- Assessing an emergency situation
- Providing first aid to an infant or child who is unresponsive, choking or has external bleeding
- Providing first aid to an infant or a child with a suspected bone fracture or dislocation; head, neck or back injury
- An infant or a child with a condition that affects the ears, eyes and nose; burns or scalds; an acute medical condition or sudden illness; a minor injury; shock
- An infant or a child experiencing the effects of extreme heat or cold
- An infant or child who has sustained an electric shock or been poisoned
- Providing first aid to an infant or child with anaphylaxis
Who is it aimed at?
Anyone looking after infants and children such as carers, childminders and schools.
Pre-requisites
No prior knowledge needed.
Duration
6 to 8 hours
How it works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification/accreditation
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Why choose Highfield e-learning?
We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.
Key elements of our e-learning course are:
- Interactive exercises/gaming
- Media-rich content
- Interactive 3D scenarios
- Content provided by sector-leading experts
- Relevant photography and illustrations
- Multi-generational content and style
Put your back into it! Bad advice is everywhere. Learn the keys to safe manual handling with this online training course. Buy today.
Come on, put your back in to it! In most jobs, in almost all sectors, there are elements of manual handling. And with the moving of objects there is often questionable advice from well-meaning friends and colleagues.
Injuries as a result of manual handling equate to over one-third of all workplace injuries. This course provides the knowledge and skills to avoid you becoming a part of that statistic.
The Course
This course offers a comprehensive guide to best practice when it comes to manual handling. Ideal as part of a staff induction, as refresher training for existing staff or for those looking to go on to achieve a recognised manual handling qualification.
Areas Covered
- The definition of manual handling
- The LITE stairway to safety
- Safe lifting techniques
- Correcting lifting techniques
- Lifting with more than one person
- Examples of manual handling
Who Is It Aimed At?
Ideal for employee inductions, refresher training or anyone who will be involved in manual handling as part of their job role.
The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
30 – 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
This Asbestos Awareness course is designed to ensure that anyone who may come into contact with asbestos knows what asbestos is, where it can be found, the dangers of asbestos and how to protect themselves from accidental exposure.
If you’re in a building that was built before the year 2000, it probably contains asbestos. The dangers that asbestos presents are serious, with it being responsible for around 5,000 deaths per year.
Employers must ensure that anyone who could disturb asbestos while carrying out their everyday work understands what asbestos is and how to work in a competent and safe way, without risk to themselves or others.
The course
Highfield’s Asbestos Awareness e-learning course is designed to ensure that anyone who may come into contact with asbestos knows what asbestos is, where it can be found, the dangers of asbestos and how to protect themselves from accidental exposure.
Learners undertaking this course will gain the knowledge and skills required to work safely with asbestos, ensuring that they, and others, remain safe.
Areas covered
• What asbestos is
• Where it can be found
• Asbestos-related death
• Health implications of asbestos exposure
• Working with asbestos
• Preventing accidental asbestos exposure
Who is it aimed at?
Anyone who could disturb asbestos while carrying out their everyday work.
Prerequisites
No prior knowledge needed.
Typical Duration
1 – 2 hours.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Ideal for those new to the workplace this online health and safety course introduces basic health and safety concepts in a fun, interactive and engaging way.
The HSE estimates that there are approximately 600,000 non-fatal workplace accidents in Britain each year. Equipping workers with an awareness of how to work safely can minimise the risk of harm to your workforce. The costs associated with workplace injuries can be catastrophic.
The Course
This course is an ideal introduction to health and safety in the workplace. Ideal as part of an induction process or awareness training for those working in low risk jobs the course covers the 8 key modules of an RQF level 1 health and safety qualification.
The course covers the key content and knowledge required to go on to achieve a recognised level 1 health and safety qualification. To achieve a regulated qualification the learner must sit an assessment with a recognised training provider.
Areas Covered
- Accidents including slips, trips and falls
- Legal responsibilities
- Hazardous substances (COSHH)
- Workplace health, safety and welfare
- Work equipment
- Fire
- First aid
- Manual handling
Who Is It Aimed At?
Ideal for employee inductions, or anyone working within a low-risk environment.
The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
1 – 2 hours.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Falls from a height are among the most common workplace accidents to occur across multiple sectors and are one of the most frequent causes of accidental death and major injuries.
This online training course is the ideal introduction to this subject area; packed with current information and engaging activities.
Have you considered the risks of working at height?
This course is the ideal introduction, covering planning and employing safe systems of work and the use of access equipment to the hazards and risks of working height.
Working at height
Learn what working at height is
Planning work at height
What should be considered?
The work at height hierarcy of control
Explore how tasks should be approached
Safe systems for working at height
The key to working safely
Equipment for working at height
An introduction to the types of protective/preventative equipment
Rooftops and fragile surfaces
Find out more about the different types
Voids and holes
What should you do?
Situational awareness
Understanding your surroundings
Risk assessments
Learn the importance of a risk assessment and knowing when to cease work
This online training course is suitable for all employees, particularly new starter inductions, where a basic understanding of work at height is required.
The ideal course for…
Extend your knowledge with…
a basic introduction
for anyone interested in finding out more about working at height
all employees
in a workplace to raise awareness of this subject area
anyone working in a team
would benefit from equality and diversity training
professionals who work in construction
should be equipped with first aid knowledge
Falls from a height are among the most common workplace accidents to occur across multiple sectors and are one of the most frequent causes of accidental death and major injuries.
This online training course is the ideal introduction to this subject area; packed with current information and engaging activities.
Have you considered the risks of working at height?
This course is the ideal introduction, covering planning and employing safe systems of work and the use of access equipment to the hazards and risks of working height.
- Working at heightLearn what working at height is
- Planning work at heightWhat should be considered?
- The work at height hierarcy of controlExplore how tasks should be approached
- Safe systems for working at heightThe key to working safely
- Equipment for working at heightAn introduction to the types of protective/preventative equipment
- Rooftops and fragile surfacesFind out more about the different types
- Voids and holesWhat should you do?
- Situational awarenessUnderstanding your surroundings
- Risk assessmentsLearn the importance of a risk assessment and knowing when to cease work
An ideal introduction to health and safety for anyone working in a low or medium risk environment. This fun and interactive online course can also be used to provide the knowledge required to go on to achieve a level 2 qualification.
Protect your workforce and customers with injury prevention
Health and safety is not just a concern, it’s a legal requirement. Give your employees the knowledge to protect themselves and others from potentially fatal accidents.
- Slips, trips and fallsLearn how to deal with accidents in the workplace and prevent future cases
- Legal responsibilitiesUnderstand your organisations legal health and safety responsibilities
- Risk assessmentEffectively plan and conduct risk assessments to improve workplace health and safety
- Hazardous substances (COSHH)Know how to handle and control different hazardous substances to reduce accidents
- Workplace health, safety and welfareImplement essential workplace health and safety protocols to improve employee welfare
- Work equipmentPlan work equipment training and highlight repercussions of improper use
- FireEnsure you and your staff know what to do in the event of a fire and how to remain safe
- First aidLearn how to react to accidents and how to administer first aid that can save lives
- Manual handlingGet to grips with the right ways to lift and move items to avoid potentially serious injuries
An ideal introduction to health and safety for anyone working in a low or medium risk environment. This fun and interactive online course can also be used to provide the knowledge required to go on to achieve a level 2 qualification.
Protect your workforce and customers with injury prevention
Health and safety is not just a concern, it’s a legal requirement. Give your employees the knowledge to protect themselves and others from potentially fatal accidents.
- Slips, trips and fallsLearn how to deal with accidents in the workplace and prevent future cases
- Legal responsibilitiesUnderstand your organisations legal health and safety responsibilities
- Risk assessmentEffectively plan and conduct risk assessments to improve workplace health and safety
- Hazardous substances (COSHH)Know how to handle and control different hazardous substances to reduce accidents
- Workplace health, safety and welfareImplement essential workplace health and safety protocols to improve employee welfare
- Work equipmentPlan work equipment training and highlight repercussions of improper use
- FireEnsure you and your staff know what to do in the event of a fire and how to remain safe
- First aidLearn how to react to accidents and how to administer first aid that can save lives
- Manual handlingGet to grips with the right ways to lift and move items to avoid potentially serious injuries
An online health and safety course that covers the advanced principles of workplace health and safety and is ideal for those in supervisory or management positions.
Our level 3 health and safety in the workplace course helps protect your workforce
Health and safety is not just a concern, it’s a legal requirement. Give your employees the knowledge to protect themselves and others from potentially fatal accidents.
Get to know the course…
Designed to provide a wide-ranging level of knowledge around health and safety, this e-learning course covers health and safety law, the hazards present in a workplace and how to implement effective and necessary controls. At the end of the course learners will have the knowledge and skills to effectively supervise staff.
- Introduction to health and safetyBe confident health and safety basics before moving on to the advanced stuff
- Accidents and injuriesLearn how to deal with accidents in the workplace and prevent future cases
- Legal responsibilitiesUnderstand your organisations legal health and safety responsibilities
- Risk assessmentEffectively plan and conduct risk assessments to improve workplace health and safety
- Hazardous substances (COSHH)Know how to handle and control different hazardous substances to reduce accidents
- Workplace health, safety and welfareImplement essential workplace health and safety protocols to improve employee welfare
- Use equipment safelyPlan work equipment training and highlight repercussions of improper use
- Fire safetyEnsure you and your staff know what to do in the event of a fire and how to remain safe
- Ergonomics and manual handlingGet to grips with the right ways to lift and move items to avoid potentially serious injuries
- Measuring and monitoring performanceImplement effective process to analyse health and safety training and results
- The role of line managers and supervisorsUnderstand the impact of leadership roles and their influence on workplace health safety
Interactive, engaging and endorsed by Skills for Care, Highfield’s Care Certificate e-learning is designed to help you achieve the knowledge requirements of all 15 standards.
Highfield’s Care Certificate has been written by leading experts from the field of health and social care. It has been designed to allow learners to work at their own pace, online, at a time and in a place to suit them, and achieve the knowledge element of the care certificate.
Care Learning Coalition
What does it cover?
The course content has been written by leading experts in the field of health and social care and learners will cover the following 15 standards:
understand your role
your personal development
duty of care
equality and diversity
work in a person-centred way
communication
privacy and dignity
fluids and nutrition
mental health, dementia and learning disability
safeguarding adults
safeguarding children
basic life support
health and safety
handling information
infection prevention and control
Please note that if you would like to obtain competency sign off for the Care Certificate, you will need to arrange this through your employer. You can only achieve the knowledge element of the course online.
Why choose a Highfield course?
Highfield e-learning makes the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage. What makes us different is that our e-learning uses:
interactive exercises/gaming
media-rich content
interactive 3D scenarios
content provided by market leading experts
relevant photography and illustrations
multi-generational content and style
and much more
This course is designed to help you and your business understand how to prevent and control infection and why it is important to do so.
Protect your staff, your company and your community
Learn how infections occur, the factors that can make a person more vulnerable to infection and the steps you can take to prevent infections from occurring.
-
Combat pathogenic microorganisms
Understand what pathogenic microorganisms are and how you can manage them
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Protect the vulnerable
Know how to keep the vulnerable safe from infection and learn necessary actions
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Reduce the risk of infection
Effectively evaluate the infection risks and implement prevention actions
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Address personal hygiene
Personal hygiene has a huge impact on infection control. Learn the best practices
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Use PPE effectively
Discover the different types of PPE and how to use them effectively
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Safely handle waste
Handling waste appropriately can reduce the risk of infection, learn how
The perfect course for anyone working within an environment where there is a risk of infection
| The ideal course for… | Extend your knowledge… | ||
| staff returning to work who want the knowledge of how to stay safe in the workplace and prevent infection | senior management & HR teams who want to provide a learning resource for staff and create a safe working environment | health and social care workers | all employers and employees |
This course can be used as a stand-alone module or as part of an induction programme and may be particularly useful for apprentices.
Understand the risks of a severe allergic reaction and how to administer adrenaline through an autoinjector. This online Short Course is designed to be completed in under 30 minutes and has the potential to save a life.
Anaphylaxis is an extreme and potentially life-threatening allergic reaction, which results in rapid chemical changes in the body. In the UK it is estimated that almost 20% of the population is affected by at least one allergic disorder.
Anaphylaxis is characterised by quickly developing life-threatening airway, breathing and/or circulation problems. The swelling and tightening of the airway causes breathing difficulties and/or a sudden fall in blood pressure, which can lead to dizziness and fainting.
Autoinjectors offer fast-acting relief to somebody suffering an anaphylactic reaction. The successful administration of a device can prevent serious consequences and provide enough time for emergency services to attend and treat the sufferer.
The Course
Highfield’s Anaphylaxis and Autoinjector Short Course is designed to help you understand the risks of a severe allergic reaction and how to administer emergency treatment.
The course outlines how anaphylaxis can be caused by a broad range of ‘triggers’, such as insect stings, foods, for example nuts and shellfish, latex and medicines, such as penicillin.
Learners will also learn how to recognise the symptoms and identify how to administer first aid to a casualty who is suffering from anaphylaxis.
Areas covered
- Reactions to allergens
- Anaphylaxis
- An employee’s responsibility
- Adrenaline autoinjectors
- Common traits
Who Is It Aimed At?
Any employee or manager working in an environment where an understanding of anaphylaxis and autoinjectors would be beneficial. This course can be used as a stand-alone module or included in an induction programme.
Prerequisites
No prior knowledge needed.
Duration
20 to 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
With so many people in the workforce now embracing home working, employers must consider the challenges of supporting their home working staff to continue to work safely, just as they would with any employee.
Equally, home workers must take care with their own health and safety. If you’re an employer, hybrid or home working employee then this course is for you.
The changing workplace
This Awareness of Home Working online training course is packed with current information and engaging activities, looking at what home working is, risk assessments and controls, safe use of display screen equipment (DSE) and mental health and stress.
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What is home working?
Explore the benefits
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Supporting home workers
What should be considered?
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Risk assessments
Understand the risks and hazards involved
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Electrical equipment in the home
Safety tips
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Conditions for home working
The key to working safely and successfully
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Display screen equipment (DSE)
What does it mean?
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Employee and employer responsibilities
Who is responsible?
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Stress and mental health
Supporting the workforce
-
Communication
Keeping in touch
Is everyone on the same page? Effective communication is integral to a positive company culture and business success. Ensure everyone in your organisation understands the importance of good communication with this online Short Course.
Effective communication in the workplace is integral to a company’s culture and business success.
Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital.
Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.
The Course
The Highfield e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.
Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.
Areas Covered
- The communication cycle
- Communication in different contexts
- Types of communication
- Barriers to communication
- Inclusive communication
- Overcoming barriers to communication
- Effective communication in the workplace
- Consequences of ineffective communication
Who Is It Aimed At?
Highfield e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.
The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
20 – 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Are you sitting comfortably? From postural issues to eye strain, the regular use of display screen equipment can cause many issues. Learn the steps to make the use of DSE as comfortable as possible with this 30-minute online Short Course.
Are You Sitting Comfortably?
Every day hundreds of thousands of us spend multiple hours using display screen equipment (DSE), a computer at work, a laptop or tablet at home, with little regard for the health problems it may cause us. From postural issues to eye strain, repetitive strain injury to headaches – if you’re using display screen equipment regularly you may suffer from one or more of these conditions. The good news is that there are steps you can take to make working with DSE as comfortable as possible. This course outlines the steps you should take.
The Course
Highfield’s Display Screen Equipment (DSE) Short Course is designed to ensure that users of DSE set up their work stations effectively and ergonomically, avoiding the health risks associated with their use. Learners undertaking this course will learn what DSE is, the health risks associated with its use, how to use DSE appropriately and the importance of correct posture and regular breaks. Finally, the course will outline the kind of support employers should provide for users of DSE at work.
Areas Covered
- What is DSE?
- DSE health risks
- Workstation design
- Correct working position for DSE
- Portable equipment
- Identifying risks and safe working practices
- Eye tests and eyewear
- Assessing DSE
Who Is It Aimed At?
Any employee or manager who works with display screen equipment, such as display screens, laptops, touchscreens and other similar devices. This course can be used as a stand-alone module or included in an induction programme. It may also be useful as part of the on-programme phase of the new apprenticeship standards, helping apprentices integrate into the workforce effectively and efficiently.
Prerequisites
No prior knowledge needed.
Duration
20 to 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
What is meant by equality and diversity? Find the answer to that, and more, in just 30 minutes with this Short Course that can be completed online.
For an organisation to thrive, it must strive to create an environment with equality of opportunity for all, and that celebrates the differences that make us unique.
Equality and diversity concerns avoiding discrimination and ensuring that there is equal opportunity for all stakeholders, which in turn leads to a positive company culture and better staff engagement levels.
The Course
The Highfield e-learning Short Course in Equality & Diversity is designed to help your organisation understand the importance of providing equal opportunity for all.
Learners on the course will understand what is meant by the term equality and diversity, and the consequences of inequality. It will equip learners with the tools to promote inclusion and create fairer workplaces. Finally, learners will learn the legal and moral frameworks that govern equality and diversity.
Areas Covered
- What is meant by the term equality and diversity?
- Consequences of inequality
- Human rights
- The Equality Act
- Inclusive and exclusive models of society
- Promoting inclusion
- Creating fairer workplaces
Who Is It Aimed At?
Highfield e-learning’s Short Course in Equality & Diversity is ideal for all levels of employee within a business and as part of the induction process for new employees.
The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
20 – 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Unravel the complexities of the GDPR and help ensure your organisation avoids fines, penalties and reputational damage through understanding the principles of the GDPR. This online training course can be completed in just 30 minutes.
The General Data Protection Regulation (GDPR) came into effect on 25 May 2018. It strengthens existing legislation on how businesses store and process data.
Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients’ data, but also to protect your business from fines, penalties and reputational damage.
The Course
Highfield’s GDPR e-learning Short Course is designed to help your organisation navigate the introduction of the GDPR. It covers all the essential information on how GDPR affects your business.
It is ideal for employees in busy workplaces who need to get up to speed quickly with the requirements of the GDPR.
Areas Covered
- What the GDPR is, and how it affects how your business collects data
- The principles behind how you should process client data
- The rights of individuals over their data, including subject access requests and the right to be forgotten
- The GDPR requirements for your organisation
- What data and personal data is
- Data breaches and penalties
Who Is It Aimed At?
Any employee responsible for handling data, as well as their managers. It is particularly useful for employees responsible for managing or accessing databases.
Prerequisites
No prior knowledge needed.
Typical Duration
20 – 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Understand the steps that can be taken to reduce the risk of fire and protect people from harm with this online introduction to fire safety course. Investing just 30 minutes of your time in this course now could help save lives in the future.
According to government statistics, there are 15,000 fires in workplaces and places where people gather in England every year. That’s 40 fires a day.
The costs associated with fire are significant from physical costs including destruction of property, loss of income and increased insurance premiums, through to immeasurable, profound costs including loss of life, severe injury and reputational damage.
However, fire is preventable.
The Course
Highfield’s Fire Safety in the Workplace Short Course is designed to help you and your business understand the risks of fire and the steps that can be taken to mitigate the risk of fire. It will provide the knowledge required to prevent fire and protect people from harm.
The course outlines from the very basics of how fire starts and spreads, through to risk assessments and managing risk, as well as outlining the legal obligations of different people in the workplace and their roles and responsibilities relating to fire safety.
Areas Covered
- The fire triangle
- Causes of fire
- Hazards associated with fire
- How fire spreads
- Fire protection
- Fire classification
- Fire extinguishers
- The Regulatory Reform (Fire Safety) Order
- Fire safety briefings
- Employees’ responsibilities
- Fire risk assessment
- Actions in the event of fire
Who Is It Aimed At?
Any employee or manager where there is a requirement to understand fire safety, their roles and responsibilities and the risks associated with fire. This course can be used as a stand-alone module or included in an induction programme.
Typical Duration
20 to 40 minutes
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
The Course
The Highfield e-learning Introduction to Fraud and Fraud Prevention Short Course is designed to help your organisation understand the nature of fraud, how you may be vulnerable and its effects. It will give you the knowledge needed to reduce risk within your organisation and implement anti-fraud policies.
The course forms part of a suite of short e-learning course that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the issues around fraud.
Areas Covered
- The definition of fraud
- Different types of fraud
- Legislation relevant to fraud
- The consequences of fraud for individuals, businesses and organisations
- The facts that explain how and why fraud occurs
- Circumstances that increase the likelihood of fraud occurring
- Fraud risk management
- Creating a zero-tolerance culture
- Anti-fraud policies
- Preventing and detecting fraud
- Fraud investigation
Who Is It Aimed At?
Any employee who may be in a position where fraud is a potential risk, as well as their managers. It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it.
Prerequisites
No prior knowledge needed.
Duration
20 to 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Nobody likes conflict, but from time to time it happens. Equip your staff with the skills and confidence to effectively manage conflict situations. The course can be completed online in just 30 minutes.
Conflict in the workplace is destructive and detrimental to all stakeholders. It can leave disengaged employees, unhappy customers and reputational damage.
Unfortunately, from time to time, we all find ourselves in a conflict situation. Knowing how to effectively and confidently diffuse such situations is vital to reduce the risk of threatening or abusive behaviour in the workplace.
Effective conflict management can improve engagement amongst employees, ensure that customer experience is not tarnished, and create better relationships, both internally and with customers, that result in a more talented, productive workforce.
The Course
The Highfield e-learning Short Course in Managing Conflict is designed to equip your organisation with the skills and confidence to effectively handle conflict situations.
Learners on the course will understand what workplace conflict is, suitable responses to conflict, cultural differences and different ego types. It will equip learner’s with the knowledge around breakdowns in communication, the behavioural cycle and patterns of behaviour. The course also covers the various models and techniques that can be utilised to effectively manage conflict, and provides learners with an awareness of the potential damage conflict can cause.
Areas Covered
- What is workplace conflict?
- Responses to conflict
- Cultural differences
- Different ego types
- Breakdowns in communication
- The behavioural cycle
- The PEACE model
- Conflict with customers
- The HEAT technique
- Patterns of behaviour
- Distance zones
- Physical conflict warning and danger zones
- Impact factors
- The BAP strategy
Who Is It Aimed At?
Highfield e-learning’s Short Course in Managing Conflict is ideal for all levels of employee within a business and as part of the induction process for new employees.
The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
20 – 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Child protection and safeguarding is everyone’s responsibility. This online course outlines roles, responsibilities and rights when it comes to safeguarding children.
Child protection and safeguarding is everyone’s responsibility.
You have a responsibility to ensure that the health and wellbeing of children and young people, up to the age of 18, is safeguarded.
The Course
This course introduces the roles, responsibilities and rights when it comes to safeguarding children. You will learn to recognise potential indicators of child abuse, understand the impact a parent or carer’s physical and mental health can have on a child, and understand the rights of the child when it comes to safeguarding.
You will learn the actions you should take if you have concerns for a child’s wellbeing, the support available, and begin to understand the basic principles of safeguarding legislation.
The potential risks associated with the internet and social networking will also be considered within this short e-learning course.
Areas Covered
- Recognise the potential indicators of child abuse – physical, emotional, sexual and neglect, including radicalisation, child trafficking and female genital mutilation
- Understand the impact a parent or carer’s physical and mental health can have on the wellbeing of a child or young person, including the impact of domestic violence
- Understand the importance of a child’s rights in the safeguarding/child protection context
- Know what action to take if you have concerns, including to whom you should report your concerns and seek advice
- Demonstrate an understanding of the risks associated with the internet and social networking
- Understand the basic knowledge of legislation
Who Is It Aimed At?
The course is ideal for anyone who has responsibility for looking after, or caring for, children and young people. It may be particularly useful for child minders, nursery staff, teachers and teaching assistants.
The course may also be used as part of the on-programme element of the new apprenticeship standards, and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
20 – 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Understanding your emotions, strengths and weaknesses and creating a personal action plan can help you flourish. Complete this Short Course, and find a new confidence and awareness in just 30 minutes.
Are you self-aware? Do you have a plan for your personal and professional development?
Self-awareness is understanding who we are, our strengths and weaknesses, our drives and personalities, our habits and values.
Through understanding your own strengths, weaknesses, habits and values, you become aware of the areas that you may wish to focus on or develop, to ensure that you maximise your existing skills.
Organisations can utilise employees’ self-awareness to create a tailored development than that builds on existing skills and develops new ones, potentially addressing shortages within the existing workforce.
The Course
The Highfield e-learning Short Course in Self-Awareness and Personal Development is designed to help individuals understand their emotions, strengths, weaknesses and sense of worth, and create a personal action plan from this new-found awareness.
Learners on the course will understand what self-awareness and personal development is, and the importance of taking time to reflect and assess their own strengths, weaknesses and aspirations. The course will provide learners with the tools to effectively self-assess and set realistic goals for personal development. Finally learners will understand that through being self-aware, and taking positive steps, they can positively impact on all areas of their life and effectively embrace change.
Areas Covered
- What is self-awareness and personal development?
- Reflection
- The Importance of reflection
- Strengths, weaknesses, opportunities and threats (SWOT)
- Confidence
- Personal development
- Stages of skill development
- Aspirations
- Energy
- SMART goals
- Mission and vision statements
- Attitude
- Embracing change
Who Is It Aimed At?
Highfield e-learning’s Short Course in Self-Awareness and Personal Development is ideal for all levels of employee within a business and as part of the induction process for new employees.
The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
20 – 40 minutes
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Do you know the difference between positive and negative stress? Understand what stress is, the common stressors and causes, and the various strategies to manage work-related stress through this 30-minute online course.
Everyone experiences stress from time to time. It can be brought on by any number of factors. It is a natural reaction to many situations in life including work, family, relationships and money.
Some stress can be a positive because short periods of stress are proven to make you more alert and increase your performance levels. However, work-related stress is a significant issue, with millions of working days being lost each year as a result of stress, anxiety and depression.
The Course
Highfield’s Stress Management Short Course is designed to help you understand work-related stress. The course will help you to understand what stress is, the common stressors and causes and the various strategies to manage work-related stress.
The course covers the importance of personal resilience and how this can help you to cope with stress, and finally will help you learn the steps to carry out a risk assessment for work-related stress.
Areas Covered
- Defining stress
- The causes of stress at work
- Effects of stress on job performance
- Strategies for managing stress
- Stress reduction
- Stress and the law
- Management of Health and Safety at Work Regulations
- HSE’s management standards
- Risk assessment for work-related stress
Who Is It For?
This Short Course is ideal for any organisation and can be utilised as part of a workplace’s health and wellbeing programme. Individuals may wish to use this course to understand their stress triggers and how to best deal with them. This course can be used as a stand-alone module or included in an induction programme.
It may also be useful as part of the on-programme phase of the new apprenticeship standards, helping apprentices integrate into the workforce effectively and efficiently.
Prerequisites
No prior knowledge needed.
Typical Duration
20 – 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Teamwork makes the dream work! Working as a team, building relationships and effective communication are vital skills. This 30-minute, online Short Course is designed to equip your staff with the skills to ensure effective teamwork.
Working towards a common goal is vital in establishing a positive company culture and ensuring business objectives are met.
Teams in the workplace take many forms and sizes, but should always be bound by common objectives so that they work together to achieve a successful outcome.
Working as part of a team – along with relationship building and effective communication – is therefore integral to a business’s success.
The Course
The Highfield e-learning Short Course in Team Working is designed to help your organisation understand the importance of good communication.
Learners on the course will learn what teamwork is, and the different types of team and group personalities. It will equip learners with the tools to build effective relationships, highlight positive and negative characteristics and what motivates a team. Finally, learners will understand the importance of self-analysis, reflection and the importance of feedback that ultimately leads to effective and efficient teamwork.
Areas Covered
- What is teamwork?
- Working effectively with colleagues
- Establishing good working relationships
- Group composition and teamwork
- Group personalities
- Positive and negative communication characteristics
- Active listening
- Motivation
- Self-analysis
- Feedback
- Why it is important to handle criticism positively
Who Is It Aimed At?
Highfield e-learning’s Short Course in Team Working is ideal for all levels of employee within a business and as part of the induction process for new employees.
The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
20 – 40 minutes.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Mental health plays a huge role in the physical wellbeing of individuals. By raising awareness of mental health and continuing to reduce the stigma surrounding mental ill health, we become better equipped to identify how best to support those who may be struggling and help increase their quality of life
Together we can raise awareness of mental health and wellbeing
Our course covers what mental health and mental ill health are, the factors that influence mental health and mental ill health, the impact of mental ill health on individuals, the types of mental ill health and illnesses, the importance of diagnosis and recovery and types of self-care and management.
Mental health and mental ill health
Learn what mental health means, what is good mental health and poor mental health
Risk factors
Understand the personal risk factors that can influence mental health and mental ill health
Diagnosis and recovery
Explore the recovery journey, the wellness recovery action plan and the recovery model
Impact on individuals
Understanding the impact of life events and learn about stigma
Mental ill health and illnesses
An introduction to the types of mental ill health and illnesses
Self-care and management
Learn the importance of self-care, management, and mindfulness
Ensure you are aware of your businesses effects on the environment
Our Introduction to Environmental Awareness course covers the following key areas to ensure an increased in understanding of office pollution
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Identify the source of pollution
Find and improve the areas of your business creating pollution
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Know the impact of pollution
Recognise the effect and impact pollution has on the environment
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Reduce your your carbon footprint
Understand how to minimise negative impacts to the environment
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Understand legal obligations
Increased awareness of the legal obligations to protect the environment
This online warehousing and storage course is designed to deliver the knowledge requirement of the level 2 certificate in warehousing and storage and covers topics that ensure safe working in a warehouse environment.
The course
Highfield’s ‘An Awareness of Warehousing and Storage’ e-learning course offers a flexible delivery option for apprentices undertaking the level 2 certificate or intermediate apprenticeship in warehousing and storage. This online course covers the underpinning knowledge for the two mandatory units and one optional unit of the qualification.
The course is also a useful resource for learners wishing to further their knowledge of how to work safely and effectively within a warehouse or storage setting.
Please note, this e-learning course does not provide a qualification. Learners need to take training and assessment through an appropriate approved training provider to gain a qualification.
Areas covered
- Working safely
- Health and Safety at Work etc. Act 1974 and COSHH
- First aid
- Workplace safety monitoring
- Manual handling
- Working relationships
- Job descriptions
- Organisational policies and procedures
- Misunderstandings and difficulties
- Food safety enforcement
- Health and safety and security
- Environmental factors
- Legal requirements
- Operating requirements
- Personal protective equipment
- Personal health and hygiene standards
- Replenishment
- Waste disposal
Who is it aimed at?
The course is ideal for learners undertaking the level 2 certificate in warehousing and storage (RQF) or staff working within a warehouse or storage facility who wish to further their knowledge.
Prerequisites
No prior knowledge needed
Typical Duration
2-3 hours
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
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